Privacy Policy

Effective date: 20 June 2025

Last updated: 13 June 2025

1. Who we are

Laazim LLC ("Laazim", "we", "our" or "us") runs the Laazim mobile application and the website laazim.app (together, the "Services"). We help people build consistency through daily challenges and reflection tools.

2. Data we collect

CategoryExamplesPurpose
Account DataName, e‑mail, profile photo (optional), social‑login ID (Apple/Google)Create & secure your account; sync across devices
Challenge DataChallenges created/joined, check‑in timestamps, notes, photos, emoji reactionsDisplay progress, feed & statistics
Usage DataDevice type, OS version, in‑app actions, crash logs, coarse region (country)Diagnostics, analytics, product improvement
Notification TokensExpo/APNs/Firebase tokenDeliver reminders you opt into

We do not collect precise GPS, health data, contact lists, or payment card numbers in version 1.0.

3. How we use data

  1. Provide, operate and improve the Services
  2. Sync your data securely via our encrypted cloud database
  3. Send opt‑in push reminders and essential service e‑mails
  4. Diagnose crashes and prevent abuse
  5. Develop new features and analytics insights

4. Legal bases (GDPR)

BasisWhen it applies
ContractOperating the app you requested
Legitimate InterestAnalytics, fraud prevention, product improvement
ConsentMarketing e‑mails, push notifications, external beta testing

You may withdraw consent at any time in Settings ▸ Notifications or via e‑mail.

5. Sharing & transfers

We never sell your personal data. We share it only with:

RecipientRoleLocationSafeguard
Supabase Inc.Managed Postgres DB & object storageUSASCCs + encryption at rest
Expo Push ServicePush notificationsUSATLS
PostHog Cloud EUPrivacy‑friendly analyticsEUHosted in Frankfurt
Apple / GoogleAuthentication, crash logsWorldwidePlatform terms

All vendors sign Data Processing Agreements meeting GDPR/CCPA.

6. Cookies & tracking

The web marketing site sets a first‑party language cookie and a single PostHog analytics cookie. The mobile app does not use cookies.

7. Data retention

DataRetention
Account & challenge dataUntil you delete your account or after 24 months of inactivity
Analytics events14 months, then aggregated
Crash logs90 days

You can delete your account (and all data) instantly via Settings ▸ Delete Account.

8. Security measures

  • All traffic over TLS 1.3 with HSTS
  • Passwords (if used) hashed with argon2id
  • Images served via signed URLs
  • Staff access protected by SSO + MFA

9. Your rights

Depending on your region you may:

  • Access, correct or delete personal data
  • Object to processing or request portability
  • Lodge a complaint with a supervisory authority

Contact us at privacy@laazim.app to exercise any right.

10. Children

Laazim is not directed to children under 13 and does not knowingly collect data from them. If we learn we have, we will delete it promptly.

11. Changes

We will post any updates here and notify you in‑app or by e‑mail at least 7 days before changes take effect.

12. Contact